TAM vs SA at Amazon
What’s the difference between a Solutions Architect and Technical Account Manager at Amazon/ AWS in terms of roles and responsibilities and day to day tasks?
A nontech understanding. SA builds infra architectural concepts for customers. From partners to start ups to enterprise. TAM is honestly like a designated super support engineer assigned at the highest level of premium support (enterprise)
Isnt that what I said 😂
Yeah didnt read your post. My bad. 1 "like" shall be awarded for my duplicate response.
TAM: can be technical or non-technical. Obviously the more technical you are the farther you’ll succeed. Considered a “steady state” engineer in some regards. You try to make existing workloads run faster and cheaper. Light travel. TAMs get a bad reputation thanks to other company’s TAM roles. No sales required, but if their spend increases over time looks good on your promo. SA: assigned to 1 or multiple Account Managers. Pre-sales engineering, new workload designs. Lots of travel, better reputation within the company
Exactly! And lot of times TAM and SA lines blur too. You will more or less in the same meetings together.
High level escalations (part of enterprise support, you may or may not be actually helping solve technical issues) and technical roadmap (on behalf of customer as its advocate) along side named account managers for your account base vs architecting/designing and delivering solutions (could be account base or any amazon customer, especially with pro-serv)