Office LifeJul 11, 2019
Newffffuuuuun

Ticketing Systems

Does your company's communications and productivity revolve around a ticketing system? Please post what you guys use and how integral it is.

Credit Karma SrfrBoi69 Jul 11, 2019

Yes. JIRA.

New
ffffuuuuun OP Jul 11, 2019

Does that extend so far as comms between teams or is it just to organise work within your team?

Credit Karma SrfrBoi69 Jul 11, 2019

BOTH

HERE progli 🦊 Jul 11, 2019

Communications yes. Jira Productivity? Pffff. There is nothing like harrasing people on demand personally.

New
ffffuuuuun OP Jul 11, 2019

Lol I meant productivity as in the "request of work". I'm not implying ticketing systems improve productivity.

HERE progli 🦊 Jul 11, 2019

Jira then haha. I have co plicated feelings about jira. It is useful but as a system It is trying to be too many things at the same time and it is a mess to admin in my opinion.

Amazon redocteel Jul 11, 2019

Yes, at least 3 different ones.