Uber eats > how to get a support from customer service?

Cepheid
no_mor

Go to company page Cepheid

no_mor
Sep 2, 2021 20 Comments

No phone number, unable to reach them. One company I failed interview with, sent me a voucher for $15 for Uber Eats, which will expire tomorrow, but when I open the app, I don't see the voucher.
Email customer service is absolutely unhelpful.
How to reach a real person via a phone for Uber Eats?

Uber eats > how to get a support from customer service?

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TOP 20 Comments
  • Uber / Product
    umbrellas

    Go to company page Uber Product

    umbrellas
    Write in through the help center in the app - even if it expires, we will just issue you another $15 credit with some sort of proof so there’s no need to talk to someone on the phone.
    Sep 2, 2021 1
    • Cepheid
      no_mor

      Go to company page Cepheid

      no_mor
      OP
      I see. Thank you! By email customer service was unhelpful, I had to send them messages both in Twitter and Facebook, only that works, they started to look at my issue
      Sep 2, 2021
  • Uber
    Mrcoubtryw

    Go to company page Uber

    Mrcoubtryw
    Go to account > promotion > enter code to enter ur promo. If you want help go to account > help > help with an order
    Sep 2, 2021 6
  • SAP / Consultant
    Smidgen

    Go to company page SAP Consultant

    PRE
    IBM, Capgemini, Accenture, Deloitte
    Smidgen
    Uber customer service is hell! Unless you are preferred/privileged customer (paid premium services), they don't care about you....
    Sep 2, 2021 1
  • Teck
    rBgW41

    Teck

    rBgW41
    Doordash customer service is great, use the chat instead of call option
    Sep 2, 2021 1
    • Cepheid
      no_mor

      Go to company page Cepheid

      no_mor
      OP
      Yeah, but free voucher was sent to Uber Eats πŸ€·β€β™‚οΈ I can't request the company which interview I failed (that's why they sent it to me =)) to issue a doordash voucher instead
      Sep 2, 2021
  • Intuit / Other
    goombaa

    Go to company page Intuit Other

    goombaa
    To the Uber folks who mentioned the help center - there was once my order showed up as "delivered" but never arrived. I used the help center to complain and request a refund, but that also never arrived despite the page saying a refund has already been requested. It's very frustrating not being able to talk to a human and get help when tech fails (or maybe it's working exactly as intended 🀷)
    Sep 2, 2021 2