UberEats, why charge such a high delivery fee?

Feb 18, 2019 20 Comments

Compared to Yelp or doordash or seamless or GrubHub, why should a consumer use UberEats over others? Faster? Better quality food?


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TOP 20 Comments
  • Salesforce Heimer
    DoorDash aren’t saints. They 1. Increase the price of the food items 2. Charge a 11% ‘service fee’ 3. Charge delivery fee.
    Feb 18, 2019 4
  • Microsoft hwksi
    In the end I just pick the cheapest on the final cost. I care not about how you go dividing that. It takes less than one minute to check out the price on 2 other apps.

    If they all end up being too expensive I simply won't order. If you want lower prices, don't give them money when they charge a lot, you are only giving them more confidence to keep going
    Feb 18, 2019 0
  • Microsoft satya.n
    So it looks like someone can make an app to check the cost of all the other apps and order it through the lowest price one 🤣🤣
    Feb 18, 2019 1
    • Microsoft / Eng Pickbot
      This is a great idea. An “Expedia” of sorts for ordering food.
      Feb 18, 2019
  • Uber / Ops Hd63gf7
    Make sure you’re including the menu upcharge doordash includes as well as a service fee and then delivery fee when comparing cost
    Feb 18, 2019 0
  • Microsoft / Eng pvdhjcb
    Uber eats keeps giving me free delivery coupons. So I keep using it.
    Feb 18, 2019 3
    • New begin
      Where do you get those coupons?
      Feb 18, 2019
    • Microsoft / Eng pvdhjcb
      I'm getting them directly in the app, for some reason. I didn't do anything special. If I knew what special thing I did, I'd definitely share..
      Feb 18, 2019
    • New begin
      Thanks for the details
      Feb 19, 2019
  • This comment was deleted by original commenter.

    • Uber undead
      Well doordash just passed us by so this turned out to be a bad call.
      Feb 18, 2019
  • Juniper allihn
    Uber eats is faster than DoorDash since there are more Uber drivers. I’ve gotten my food as fast as 15 minutes. Another thing I like about Uber eats is you can tip AFTER you receive the food so the service is slightly better since they’re waiting on that tip. Unlike DoorDash which guilts you into choosing tip in the beginning. Also on Uber eats you can rate the delivery, the restaurant and each dish separately. That way if they mess up one thing your driver doesn’t suffer ratings because of the restaurant’s mistake.
    Feb 20, 2019 0
  • Google sunnyvale8
    Don't think the business model works v well. The delivery fees to cover the costs are too high to make the product viable.

    There is a need in the market for a platform to deliver food and. Perishables for cheap, but no product satisfies the market on a sustainable way
    Feb 18, 2019 0
  • Oath wTCh67
    Seamless seems to be have a cult following and has early mover advantage in New York. It would be very very hard to beat it here
    Feb 18, 2019 0
  • Microsoft M💰FT
    Everyone else is subsidizing orders and not sustainably priced. Eats has shifted to a more sustainable cost model
    Feb 18, 2019 0


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