Microsoft Customer Success Account Manager
Jan 9
35 Comments
Hi all!
So I’ve done my research on the CSAM and I’m hearing a 50/50 split on what the role entails. I have my interview on Wednesday, January 12. I’m going to have three (3) 45 minute interviews (2 Behavioral interviews), and one (1) role play interview with a presentation. Has anyone recently had an interview? Any feedback or tips are highly appreciated!
#tech #microsoft #CSAM
comments
Hard to be strategic with customers at leadership level as CSAMs aren’t normally exposed or invited to those level of engagements with the CE/CTL. Most of the extended account team will view you as the ‘support’ person and pull you into all issues.
It’s not too bad but I’m not growing in this role and don’t want to stay just for the decent WLB and comp. Leaving for same pay but better opp for career growth.
If the role has technical requirements, then be prepared to share similar examples of your work.
All the best!