Why tech companies do not use video call tech they build?

Jul 14, 2020 14 Comments

Apple use Webex and Facebook uses Bluejeans.

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  • Often companies use of other products predates building their own and getting a huge company to change their tools can be like pulling teeth.
    Jul 14, 2020 7
    • As an example, Microsoft hella launched Teams a hella long time ago internally. But it took a hella long time for the entire company to move from
      SfB to Teams. Granted this is moving from one internal product to another, it’s analogous enough to Facebook using an external service before launching their own.

      In fact even today there are people in Microsoft who hella won’t use Teams! The use Skype. Because they always have and don’t feel the need to change.

      Another thing you’re hella missing with your broad strokes is that these companies are hella big and don’t all use the same tools. I bet there ARE people in Apple who use FaceTime to talk to each other, just like the people in Microsoft that use Skype. There are even people in Microsoft that use Slack!

      You’ll note in my first response I said “often” which does not equate to “all” so of course the people saying things like “FaceTime isn’t an enterprise product and doesn’t work in all scenarios” are right too. That doesn’t mean my explanation isn’t also right. You just hella don’t seem to understand how big companies operate.

      Have a hella good day pal!
      Jul 14, 2020
    • It is not lame, Amazon bought global meet and rename it biba and use that exclusively.
      Jul 14, 2020
  • Facebook has moved to internal vc solution and uses bluejeans only with non-employee participants.

    Broader answer - consumer focused products are not suitable for corporate usage and trying to cram enterprise features into consumer product may make consumer product overly complicated and worse.
    Jul 14, 2020 0
  • Apple
    Onii-Chan.

    Go to company page Apple

    Onii-Chan.
    I mean I don’t think FaceTime can handle 50+ people and sometimes someone presenting their screen?
    Jul 14, 2020 0
  • Blue jeans is miserable.
    Jul 14, 2020 0
  • But our nexi sucks...
    Jul 14, 2020 0