Robinhood just deactivated my account. One email, no reason, just one sentence. This is super scary, never trusting this app again. Moving out all my portfolio to something more reliable. Context - moved some ESPP to the account, shed like 5% of it when the stock price increased. Pretty simple trading use. No options, no crypto, no margins. Update - Robinhood got back saying the account is active and working. They apparently don’t seem to know this email and notification got generated for me without any trigger. They just reactivated the account, it was just a mistake on their end, but certainly sent me into a panic mode for 2 days.
Whoah... did they keep the money?
Hmm what’s the story?
I opened an account 7 days ago, uploaded my documents.. The automated system could not verify the document so they asked me to email it to support. Been waiting for them to activate my account since then.. this is one slow customer service 😒
They deactivate your account until the broker transfer is done.
That was done a while back, I shouldn’t have been able to execute the trade if it hadn’t right?
Can you post the email contents here? Obviously redact as needed
Well duh, robinhood is terrible. Luckily for you though robinhood is just a ui on top of apex so contact them for your account info.
You got exactly what you paid for. 🍆
What happens to the money
OP pls update as you get more information as to why this happened.
Fidelity ..best on the planet
Yeah as long as you don’t trade often with $7 trading fee.
They have been charging $4.95 for a while. 🍆