What is Product Operations?

New / Product
goldfish92

New Product

PRE
Adobe
 goldfish92
Jun 21, 2019 7 Comments

I have been reached out about a Product Operations Manager role at Uber. What is the exact responsibilities of a product ops manager and is this position a good transition to being a PM?

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  • This role is usually in charge of managing the technical & operational partner relationships—basically the link between PM/engineering (R&D) and tech support, sales, account managers, etc (operations stuff).

    This means you’d basically influence the product direction/prioritization, to make sure it lines up with what the operations teams need to be successful.

    (At least this is my understanding, from my experiences working with POMs)
    Jun 21, 2019 2
    • New / Product
      goldfish92

      New Product

      PRE
      Adobe
       goldfish92
      OP
      If I am from a non-technical ops position right now, would this be a good step to eventually transition to a product manager position?
      Jun 21, 2019
    • Yeah; it definitely is, especially if it’s an internal transfer!
      Jun 21, 2019
  • Google / Product
    shellcrot

    Go to company page Google Product

     shellcrot
    Don't know anything about this role but operations usually means managing the day to day running of a business, dealing with unexpected issues, etc. Doesn't necessarily sound like a great way into product unless you'd be working really closely with PMs
    Jun 21, 2019 1
    • Uber
      OQsc54

      Go to company page Uber

      OQsc54
      Quite opposite. Most transitions to Product Management are from Product Ops. POps is the bridge between operations teams and the product team so they work with the customer day to day, monitor success metrics closely and help with feature rollouts and triaging issues. Perfect stepping stone to product management and I personally know of quite a few POps who are now very successful PMs.
      Jun 22, 2019
  • Uber / Other
    TkJobs

    Go to company page Uber Other

     TkJobs
    Yes, definitely a good stepping stone.
    Jun 21, 2019 0
  • Walmart
    myeS68

    Go to company page Walmart

    myeS68
    What is the total comp for a Prod ops manager?
    Jul 23, 2019 0