I was just told I'll be creating a new onboarding process for our new hires. I've never done this before and so would love to hear your onboarding experience and what stood out to you. Onboarding and new hire orientation when joining a company.
#onboarding #newhire
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1- Before you create any kind of training, get clear on your learning objectives or goals. What do new employees need to know/ be able to do in order ramp up as quickly and smoothly as possible? “What does a successful employee know and do by the end of their onboarding?”
2- Once you have your goals laid out, create a roadmap of activities/content. What should learners be doing/know by the end of week 1? Month 1? Month 3? Month 6? Year 1? Divide your content/activities/milestones accordingly.
Once you’ve answered the questions above:
- Gather as many existing resources as you can, or create those resources for people. A lot of the onboarding experience has to do with just knowing where/ who to go to with questions.
- If necessary, create topic-specific training. Make sure the existing processes are well defined. If you don’t have a good process for something, it will be hard to train people on how to do it properly.
- More in-depth programs might include a social aspect such as mentorship, cohort-type of activities, etc.
It’s always a good idea to test out version 1 of a new program with a small audience. You’ll find new opportunities for improvement and iterate as you go. Good luck!
1) mentors should be recent joiners (6m-1 years in). They will remember the on boarding stuff better than those with longer tenure but be done with it themselves.
2) inform mentors of assignments before you inform mentees so they can tell you if they can’t do it for time reasons. Also don’t reuse / pile on one person. The idea is to pass it on.