I’m a pre-sales solution consultant and in December I sold two two contracts to customers that qualified for SPIFF bonuses. However my Varicent is not showing those bonuses and my January commission paycheck didn’t have them either. Anyone have experience on when SPIFFs get paid out?
SPIFFs should get paid out for the month they were accrued. You can open a ticket with the commissions group. Look for the catalog item in Surf.