ThinkPad (Lenovo Engineering | Product)

IBM
resources

Go to company page IBM

resources
Feb 8 80 Comments

The 🔴 aka TrackPoint on most ThinkPad laptops are failing — where the mouse simply stops working.

There’s a major issue that has been a problem for over a year with no support in the Lenovo moderated forums. There’s a community developed firmware hack, but it isn’t ‘sticky’ and the bug returns frequently (only other fix is a full restart).

Maybe there someone on here that can flag this issue internally to someone in Lenovo Engineering and/or Product.

Please don’t let Thinkpad become dog 💩 like other windows machines. Be a good steward of the brand.

#thinkpad #lenovo @lenovo

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438

80

comments

Want to comment? LOG IN or SIGN UP
  1. TOP
  2. RECENT
  3. OLD
 TOP 80 Comments
  • Fortinet / Other
    SwamiBro

    Go to company page Fortinet Other

    PRE
    Nokia
     SwamiBro
    Switch to Mac
    Feb 8 14
  • Apple
    👽 ☎️🏠

    Go to company page Apple

    👽 ☎️🏠
    You get what you pay for buddy.
    Feb 8 8
  • Thinkpads are now overrated garbage that rely on marketing ever since they got acquired. Last decent Thinkpad was the T430 which came out 10 years ago
    Feb 8 8
    • IBM
      resources

      Go to company page IBM

      resources
      OP
      X1 Extreme is impacted by the trackpoint bug. X1 carbon is the only one immune, last I checked
      Feb 8
    • New
      okekeke

      New

      okekeke
      You make me sad, but it’s because you’re right.
      Feb 9
  • Boeing
    7jHb8F7

    Go to company page Boeing

    7jHb8F7
    The only people who don’t own Macs now are boomers who can’t figure out the OS and younger who desperately don’t want to admit apple products are better
    Feb 8 15
  • Lenovo
    msplenovo

    Go to company page Lenovo

    msplenovo
    Hey IBM

    Thanks for highlighting the issue.
    I'm from Lenovo product managemdnt, but on a software side. I will try to reach concerned teams and will update .
    Feb 8 2
    • Amazon / Eng
      wawY45

      Go to company page Amazon Eng

      PRE
      Apple
      BIO
      I'm a no-man.
       wawY45
      Can you also get the old one-page PSREF back?

      The new ones are 10 pages long, but have zero extra info; it's environmentally wasteful to have so much extra space to fit exact same info; I'm sure some people still print those PDFs.
      Feb 8
    • IBM
      resources

      Go to company page IBM

      resources
      OP
      Awesome!! There are hundreds of owners in the forum that are stuck in pure frustration (me included), and you’d be helping a LOT of people.

      Someone made a fix @ https://broken-trackpoint.com — which reverse engineers a firmware patch and calls some APIs which temporarily fix the bug across models (noted in the forum). Engineering can use this to isolate the problem.

      Here are the impacted models (at minimum), scraped from a forum post:
      T14 | T14s | T15 | T15 Gen 2 | T15p | | P14S Gen 1 | P14S Gen 2 (Intel + AMD) | P15 | P15s | P15s Gen 2 | P15g | P15v | P17 | P53 | X1 Extreme Gen 2 | X1 Yoga Gen 5 | T490
      Feb 8