I had a final interview for a Senior PM position at Checkout.com. Recruiter followed up and mentioned there’re some concerns regarding seniority, which I replied I’m open to discussing further. They’re debriefing today and I was told I should have an update mid next week. I already have another offer but Checkout.com is quite a good brand here in EU so hoping for a positive result. Curious how’s it like working at Checkout.com? There seems to be quite a lot of negative reviews recently on Glassdoor TC: 0 - laid off recently
Don’t join. Culture is very bad and the glassdoor reviews are generally true. Product has the lowest peakon scores of any department.
The internal engagement scores (peakon) have absolutely tanked for a year and Glassdoor sees the same trend. Anecdotally, so many engineers are talking about searching for jobs, and generally the culture is at rock bottom. There have been several rounds of stealth layoffs and generally pushing people to leave through highly unpopular policy decisions. The E team doesn’t seem to listen at all and always avoids talking about the key topics.
I would also add this: new staters are pushed to write positive Glassdoor reviews. Don’t believe them! The negative ones get shared widely internally between us all on WhatsApp and everyone agrees with them 😂
Wanna help a random girl out? Checkout referral would be amazing right now.
Following. I recently signed with them and will join an engineering team in London. Glassdoor indeed shows some negative sentiments, notably towards upper management and return to office (3 days / week). How do engineers feel there? Do they feel supported by management? Is office attendance being enforced? Curious for some opinions. Thanks!
They soon will require everyone to be in the office at least 3 days a week, and it will be enforced. People team have privately acknowledged they are doing this to get people to quit so they don't have to pay out benefits to people. Let that sync in... the People team is trying to make it a worse place work.... Everyone currently working there is looking for a job.
Honestly find somewhere else
Unless you are desperate, I would strongly discourage you from joining Checkout. The negative reviews on Glassdoor are all true. There are rolling layoffs that are happening weekly. Long-time employees are pushed out with little/no explanation and treated horribly.
Toxic stressful micromanaging environment. Do not work here. SE 4 yoe been here for 7 months now on £70k no stock and only 24 holiday days. They aren't paying me anywhere near enough for what is expected in return. Do not work here. Don't believe the external marketing.
I have to agree with the immediate comment below, do not join. Two official layoffs, as well as two stealth layoffs in the last 5 months alone. Unbelievably toxic culture, middle management play politics rather than manage and the product is falling behind Stripe and Adyen. All that glitters is not gold - avoid
RUN and don’t look back
This quarter's eNPS score is curently sitting around -25 on the peakon dashboard. It was -1 last quarter. Only 20%ish of employees feeling positive. Not good at all.
Well, yeah seems about right. After that recent “reassuring email” the only way is down again sadly
Wanna help a random girl out? Checkout referral would be amazing right now.
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Applied for a position there (Senior SWE UK) and pulled out because compensation was well below market (£100k TC and £5k in stock). From ex colleagues who have worked there I’m told the change process is very clunky (they have change advisory board meetings to make tech changes). Ask if these things have changed if getting things done quickly is important to you. Also CFO changed positions recently. Not sure what that’s about. Sounds like change is afoot at the top. Not sure that’s a good or bad thing. Good job on getting multiple offers. Please post numbers on them too.