I have 5 years of Customer Service Experience and I wasn’t able to dig up any relevant salary information online. Wanting to know if it’s worth it to apply #tech#affirm#finance
For a CS manager of people I would expect to be at the 150k-ish mark (likely anywhere between 130k to 150k base with 10-20% bonus). That would put you around industry standard
That number is muuuuch lower for customer support instead of customer success, so need to make sure it's true customer success with a retention number associated
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That number is muuuuch lower for customer support instead of customer success, so need to make sure it's true customer success with a retention number associated