Does anyone have recent experience getting mortgage with Chase?

Atlassian
Pied piper

Go to company page Atlassian

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Cisco
BIO
Senior Engineer
Pied piper
May 15, 2021 12 Comments

I am currently under contract on a house and working with Chase to secure a loan. The process so far has been okay but the only issue I have is the customer specialist that I am working with is not responsive. Does anyone have any experience working with them recently? If so how long did the entire process take for you?

Update: After a few hiccups Chase managed to close within 22 days for me!

#housing #mortgage

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TOP 12 Comments
  • Exiger
    sickswan

    Exiger

    sickswan
    I used wells Fargo because chase was horribly unresponsive
    May 15, 2021 5
  • Cisco
    Kqjs47

    Go to company page Cisco

    Kqjs47
    Faced the same issue with Chase. They also have a lot of paperwork at the end of the process. Changed my mortgage broker.
    May 15, 2021 2
    • Atlassian
      Pied piper

      Go to company page Atlassian

      PRE
      Cisco
      BIO
      Senior Engineer
      Pied piper
      OP
      Whom do you change it to? Also how late in the process? I was planning to start a parallel mortgage application with another lender just to be safe in case they aren’t able to make it till the time of closing.
      May 15, 2021
    • Cisco
      Kqjs47

      Go to company page Cisco

      Kqjs47
      Went with US Bank. They were really responsive and gave me great rates. They closed on time as well.

      I was doing a parallel application.
      May 15, 2021
  • Square
    QqTo73

    Go to company page Square

    QqTo73
    I was working with a chase lender directly and he was very responsive and reliable from start to closing . Possibly find an associate that just in charge of lending at chase bank online
    May 15, 2021 0
  • Uber
    hdhshx

    Go to company page Uber

    hdhshx
    Chase was horrible but gave me money
    May 15, 2021 1