CommonSpirit Health is a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 employees and 25,000 physicians and advanced practice clinicians, CommonSpirit operates 140 hospitals and more than 2,200 care centers serving sites across 24 states. The CommonSpirit name was inspired by scripture: "Now to each one the manifestation of the Spirit is given for the common good." Those words motivate and guide us every day.
7 Reviews
Permanently, fully remote (work from home) status for most IT roles have been the norm for a few years. There’s lots of freedom to take care of normal life stuff, like taking pets to the vet, during normal business hours without the fear of a guilt trip from anyone to catch up on work. My team has a good deal autonomy to set schedules, priorities and work loads. National IT management claims to have a goal of insourcing all roles needed for ongoing development and support. This ideally means national level roles should be around for a while.
Below market pay for staff is justified by a non-profit status despite the company’s ambition to dominate the healthcare landscape through M&A. Siloed efforts mean very little opportunity for advancement or engagement with new technologies. There’s no ops group to handle production support so most engineers are on an on call rotation. My team’s brutal support shifts are 24hrs/day and last a week. We go on-call roughly once a month. I get so stressed the week before on-call and the week of on-call that I usually call out for a day or two after my on-call. The project managers all belong to a single IT group with high turnover that never seems to know anything about the objectives, resources, or requirements for any given project, leaving project leadership to external vendor reps. Despite being a dominant healthcare organization, CommonSpirit struggles to retain software engineers, application analysts and developers leaving a mildly competent core of lifers & expensive contracted help to keep the lights on. IT management should probably pay more to retain staff, but instead backfills urgent roles with overpriced consultants on long-term contracts that prohibit hiring of those consultants for internal positions. The company recently eliminated most tools used for documentation in a cost cutting measure, meaning almost everything is either undocumented or relies on senior staff members to remember everything—until they quit from the stress. Mandatory company events routinely feature random people praying or pushing religious beliefs, but this is probably to be expected from a Catholic Church affiliated healthcare organization.