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Why don’t we have any interaction with sales people or leadership with low level engineer who build stuff ? I was working at a mid level startup and it was nice to have those meetings Is it normal ? TC 200k
The sales people are talking to the engineering leadership. Talking to the rank and file confuses them because you emphasize all the wrong things and bring in a bunch of unimportant extraneous detail.
All depends on the level of the sales person too. From what I've seen these types of things have to be aggregated and funneled up leader to leader in large organizations to avoid becoming a frankenproduct.
Sales people have low IQ. Why do you want to talk to them?
Sales people talk to everyone they can, I’m not sure what you’re referring to
That’s true. And then they learn that putting any engineer in front of a customer is such a crapshoot…
Good salespeople talk to everyone, especially IC engineers. Build consensus and they help sell the decision makers internally. If engineers don’t want to interact with sales that’s their prerogative.
They shouldn’t. It’s distracting. Just because a customer asks a car salesperson for bulletproof windows on their car doesn’t mean auto makers should stop their work and build that.
Bad example, if you think that large customers will take your software and run it in their environment as some other engineer designed it you’re dreaming. Then again… Expedia.
Commenting on my company makes you look silly. I’m ex Microsoft bdw, and get paid the same with better work here. No one said large customers will take our software and run it exactly like how an engineer designed it. We have PMs who help bridge that gap between customers and engineers. They understand both sides. Sales only understands customers, and sometimes, just 1 large customer, and have very little clue of how software actually works. They can be valuable in providing feedback but it’s useless when speaking directly to engineers. Talk to a sales guy and they’ll customers want a flying car. Talk to a PM they’ll say what we really need to build is a fast and fun to drive car. And talk to an EM and they’ll say what we will build a car which goes from 0 to 60 mph in 4 seconds. Talk to an engineer and they’ll say the new V6 engine can technically only meet that requirement on asphalt when temperatures are between 50F and 70F on summer tires, and that has a dependency on the V8 engine which is not ready yet because fuel intake valve has an issue. That’s why these layers exist. PMs know that gap between sales and engineering. Engineers do not and should have to focus on flying cars when building a V8 engine.
Because sales’ people capacity for nuance is 3 words maximum before their brain visibly turns off
Yes, meanwhile engineers are very eloquent and loquacious.
Sales people sell to the people with influence and authority to buy their products. It's why so many business applications have terrible usability. It ticks the boxes for whoever signed the check and they never have to actually use it.
Ah yes! PMs the other geniuses walking around thinking they’re the same breed as Jobs.