Health

Health Insurance

Facebook CQnP11
Jan 4

What is the insurance provider(s) for your company? Does your company directly use Aetna, Kaiser, UHC, etc?

At Facebook we recently switched from directly using Aetna to now using a third party (Meritain who is still Aetna backed) and it's been 'interesting' to say the least. We do still have the Kaiser HMO that is more stable.

A shout-out to our benefits team though who is trying their best to handle the situation

comments

Add a comment
  • Amazon tenders
    Premera, Aetna, and Kaiser for amazon
    Jan 40
  • Wells Fargo / Engostrich1
    Aetna. Kaiser is an option in CA
    Jan 40
  • They administer your health benefits right? Just wondering what the issues you're experiencing are? Are the doctors you want to see not in network? Surely if you have your ID card and they're in network, seeing them shouldn't be a problem?
    Jan 41
    • Facebook CQnP11
      OP
      That is correct. The Doctors covered are still the same, however, the issue is the office staff not understanding how to bill the new company even though they are "in network"

      This means that employees are having either to (1) pay out of pocket then submit the bill later for reimbursement, or (2) spend 30 minutes to an hour working with the provider to get them to figure out billing, or (3) have a provider decline or cancel appointments.

      We're told right now it's just growing pains and it hopefully will go away.
      Jan 4
  • What's up with Meritain?
    Jan 41
    • Facebook CQnP11
      OP
      Could you expand on this question?
      Basically no doctor has ever heard of them and it's caused quite a bit of churn with Employees and Doctors
      Jan 4

Download the app for more exclusive content.