This provider in NYC is making up rules and asking me to pay $100 as cancellation fee if i want to keep my appointment when I clearly rescheduled my previous appointment well before the usual 24 hours candellation window ( which wasn’t even mentioned on their zocdoc profile) . when I questioned them they told me to read their ZocDoc practice description. I sent them snapshots of their ZocDoc profile and mentioned how there was nothing written about cancellation policy. They clearly edited the description in the next 5 to 10 minutes and asked me to see it again. When I did it was mentioned that the cancellation policy is $100 for within 24 hours of the appintment. I told them firstly that was something that was not present there initially on the ZocDoc profile and also that I anyways rescheduled way before the last 24 hours window. Next thing I know the practice replied that they won’t be replying to me anymore and if i dont want to pay i can cancel my appointment. i have reported the issue to ZocDoc ( havent heard back yet ), I want to report this practice to the medical board or even the NY city or state. How do i go about it ? Its not about $100 its about a medical practice that is meant to help people abusing their power !! TC - $150k
It’s $100. Switch doctors and go on with your life.
Why ? so they can keep abusing their power ?
It’s not about $100. It’s about malpractice and cheating. They are probably doing it with many people and making tons of money. Moreover, if they are not making tons of money with this technique, it still is cheating and should be reported so that they don’t do it with anybody else.
So much anger. Breathe. Get Hyatt legal plan and then let your lawyer handle it.
What part of my post displayed anger ?
Give them a bad Yelp review
I will but I want legal repercussions too even if it’s a warning at least then they will think twice before they repeat it
Definitely give them a 1 star review on Zocdoc
Can’t attach proof in their so they can easily say I’m lying ... Yelp however will be better
Next time reschedule and then cancel
I will have to if they insist on having me pay 🙄
Hahaha
Go after them