Please note : I am using Uber/Lyft in this question only as an example. I have nothing against them. Let’s say Uber/Lyft suggests that it would be 5$ for a trip. Day after taking the trip you realize that you were actually charged 8$. Then you realize that every few trips this has been happening for your Uber/Lyft trips, over years. Another way this could happen is Someone else’s rides are being charged to you- you have not taken these rides at all. Can you sue them for this ? Maybe as a class action lawsuit , as others might be impacted too ? Can you sue a company for a bug that causes you money ? Anybody here did that before ? P.S: This is not a hypothetical scenario, has been happening with me (not with Uber/Lyft of course!)
You can sue for pretty much anything you want in the US
Find someone to fight the case on contingency. Ex: http://bachuwalaw.com/about/
Just do a charge back on your credit card and explain the situation. Or small claims. Not necessarily sue
How does this stop them from continuing to mess with other customers ?
Report the bug to them via email or twitter. Don’t contribute to the extreme American obsession of suing one another, it’s terrible and gluttonous.