Why do companies not give feedback?

Hotwire zyxwcba
Jun 15 40 Comments

I recently gave almost 7 tests/interviews and after that I wasn't offered the job. Although, the process progressed smoothly and the interviews seemed to have gone fine, I was left clueless as to why I was sent a standard rejection email, when I asked for an update, after a few days. Why do companies not provide any feedback to the candidates? Like, they could tell that your technical background or experience wasn't good enough or we found someone better? I'm talking about the candidates who have spent considerable time in the process. I spent an entire day. Isn't it fair for them to at least provide a line of the reason?

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TOP 40 Comments
  • Google
    kielbasa

    Google

    PRE
    Amazon, Yahoo, Microsoft
    kielbasamore
    Legal reasons, they are afraid they will get sued.
    Jun 15 5
    • Hotwire zyxwcba
      OP
      But, if they want to discriminate against a candidate for some illegal reason, why would they even interview?
      Jun 15
    • Google nrvD43
      The point is that they could get sued even if they didn't discriminate and it can be a pain.
      Jun 15
    • Hotwire zyxwcba
      OP
      That sounds strange. What could they be sued for, if they haven't discriminated?
      Jun 15
    • Google Scyther
      So you think that if you don't break the law, then nobody can sue you?
      Jun 15
    • Amazon bezos,Jeff
      Not worth the risk for them. They are minimizing the risk by removing the feedback aspect
      Jun 15
  • LinkedIn zombieking
    Or is it that they just don’t want to waste any time on a no hire? Answering their questions
    Jun 15 4
    • Hotwire zyxwcba
      OP
      I'm sure when they reject a candidate, it's because of a reason long enough to be stated in a line. Not asking for discourses or discussions. Why hide that line of information? That could be helpful to the candidates and for them too, when they have already spent so many hours on the candidate. Right?
      Jun 15
    • LinkedIn zombieking
      Do you think this one line would be satisfactory for all? And sometimes feel the reason is unjustified or not true. Then it’s same old case of lawsuits.

      And honestly the reasons cannot always be conveyed in single line which they think can be accepted.

      As you are thinking that you are entitled to a single line reason at least for spending a lot of time on this. Once they start giving brief reasons, someone else will com asking for proper reasons/explanations thinking that he is entitled to that much at least.
      Jun 15
    • Hotwire zyxwcba
      OP
      Actually, one of the managerial guys told me during an interview that the work that they are doing could be maintenance like. I'm suspicious, if it's my technical skills that didn't get me the job, or were they just not interested in closing the position anytime soon, because they don't have anything else to do. You know, it's not fair to waste a candidate's time, if they weren't serious about hiring and in the process left the candidate wondering, what went wrong.
      Jun 15
    • LinkedIn zombieking
      I agree with you completely here, if they are not that serious about hiring then shouldn’t waste candidates time. And worst of all they should let the candidate think he is not eligible/up to mark. Or let them hanging in wondering what went wrong
      Jun 15
  • Glassdoor drewm
    By the way, feel free to submit feedback to Glassdoor (or other websites). Companies that have a habit of being shitty get bad ratings and good candidates won't apply there
    Jun 15 1
    • Hotwire zyxwcba
      OP
      Yeah, I have it written. Removed it as I thought it might create problems for the hiring manager. May submit a version soon.
      Jun 15
  • Oracle gh4yk
    It’s like giving money to a homeless man on the corner. He came to my window asking for money. I didn’t tell him to apply. When I decided not to give him any for some reason, I am not gonna explain to him why I didn’t. No matter what I tell him, it will be an unsatisfactory answer to him. He in fact might get angry and shatter my window.

    You are that beggar. They didn’t force you to apply. You needed money so you applied. No matter what they tell you, most probably you will disagree. There’s nothing beneficial for the company here. Company has thousands other to chose from. They gain nothing by improving you.
    Jun 15 6
    • Oracle gh4yk
      I have sit myself in debriefings hundreds of times. We talk a lot. Even within first few minutes we discard someone, we still spend at least fifteen minutes talking about you. We don’t take it lightly.

      Believe me, most probably you don’t wanna hear when we reject someone. No, it’s not insulting. See, you think you are at some level and you think you did great. But we have another level or bar in our mind.

      If heard our honest feedback, sometimes it’s better for your own sake. You might lose confidence in you. It’s not bad. Just that we have different expectations than what you think about yourself.
      Jun 15
    • Hotwire zyxwcba
      OP
      In this particular case, I even had a practical test, where they gave me two problems to implement in two hours on one of their machines. I did one of them in two hours. So, of course my performance wasn't perfect but good enough for them to have the next rounds so your idea of having different expectations in mind is hogwash here. That's what matters the most - actually doing stuff on their system. And I passed fairly enough in that, to have several more rounds.
      Jun 15
    • Oracle gh4yk
      See, you still can’t let go. You think you deserved that chance. You don’t even know their bar but calling it a hogwash. That’s why they won’t ever give you feedback.

      Human beings are terrible at taking feedback. Especially when it’s negative. You think it’s good enough, but they must have thought different.
      Jun 15
    • Hotwire zyxwcba
      OP
      Sure. They just won't say it! It's a cultural thing I guess. Maybe people in the US don't mind this but this isn't a practice I would support or cultivate personally. A startup told me that they had found a candidate with more matching skills and that was satisfying without me having to sue them. But, I guess it's the people and law to blame for the culture in the US.
      Jun 15
    • Oracle gh4yk
      Exactly. Americans don’t sue companies that have no money. They sue indiscriminately anybody with money. That’s why big companies protect themselves.

      Startups have less worry. You know you won’t go far by suing them. But even if you had no case, big companies would pay or settle because it’s too expensive to litigate no matter the outcome.

      That’s why they won’t give you even the smallest inkling to sue them. I don’t blame them. Suing is in American dna.
      Jun 15
  • Taylor Farms Batistuta
    Because by providing feedback it gives you some sort of chance to file a law suit based on some kind of discrimination
    Jun 15 4
    • Hotwire zyxwcba
      OP
      If they wanted to discriminate, why would they even interview the candidate?
      Jun 15
    • Taylor Farms Batistuta
      You don’t get it. They don’t discriminate. They are just protecting themselves from some knucklehead filing a nonsense law suit against them. Then they lose time dealing with it.
      Jun 15
    • Hotwire zyxwcba
      OP
      Isn't not telling the reason, worth a lawsuit? You know, hiding things seems more discriminatory than telling the assessment.
      Jun 15
    • New bricked
      No way. There’s no way you could file a lawsuit just for being ghosted. If they tell you instead that you answered bad to question X, you could sue them citing that question X is not really relevant to the role etc.

      Plus, it’s industry practice and the company already discarded you: no reason for them to invest even one more minute of their time into your application process.
      Jun 15
  • Glassdoor drewm
    OP I did a phone screen at weWork (for practice obviously). The guy talked nonsense for 25 minutes and then gave me 15 minutes to solve a leetcode hard question. It was a fake interview. Sometimes companies do that for someone else's green card process to prove that no other suitable candidate was found.
    Jun 15 1
    • Hotwire zyxwcba
      OP
      Sounds bad. Although mine didn't require a VISA or any such legal/immigration process. In the last round, they even asked me, that if I was given the job, and had to choose one from UI, algorithms or databases, to work on, what would I choose? That sounds as if they deemed me fit or skilled enough for either but went silent and negative afterwards. That's so silly and suspicious.
      Jun 15
  • LinkedIn Wiener
    What do the company get by providing you feedback? They have to invest time to provide a customized feedback vs a standard rejection email. What do they make from that investment if they don’t want you to join?
    Jun 15 2
    • Cogniance / Product 👾LoL👾
      - Good reputation (you may recommend them to friends who have proper skills)
      - You may improve your skills and come back in a year or two (of course if the reason was the lack of skills and not some racism, e.g. “we don’t want those arrogant Indians here”)
      Jun 15
    • Hotwire zyxwcba
      OP
      They get my good reviews and network effects. I'm gonna speak good of a company that helps me even if they don't offer me anything. I'll lobby for such a company and would even refer good or better candidates to them. If they help me and are friendly towards me, I'll return the favor be glad to see them succeed too. You know, this one of the small ways that they can be more socially responsible rather than just giving away some money in the name of corporate social responsibility. The companies who will be so shrewd to me, I'll rejoice whenever they fail and doom. I'll wish for their annihilation and make sure that any opportunity that comes my way for their downfall, doesn't get wasted. It's an American thing j guess. No wonder why Americans are hated so much. Need I say more?
      Jun 15
  • Cogniance / Product 👾LoL👾
    Sometimes they reject you for the lack of so-called “culture fit” which is hard to explain in just one line. One of the interviewers at later stages could have said “oh, I just feel he’s not our guy”
    Jun 15 2
    • Hotwire zyxwcba
      OP
      Why couldn't they say that in one line? That you are not a cultural fit? You know, they don't even have to give it in writing. They could just tell in person or over phone, out of courtesy. It's a cultural issue I guess. Not like this culture very much.
      Jun 15
    • Cogniance / Product 👾LoL👾
      Yeah, I feel for you (( but that is how it is - companies wouldn’t explain that. Sometimes because they don’t know what their “culture fit” exactly is.
      Jun 15
  • Samsung / Admin
    bigbossvp

    Samsung Admin

    BIO
    master of BS.
    bigbossvpmore
    I had seven interviews with one of the GAMFA companies and not a single feedback. I am planning to sue for emotional distress 😎
    Jun 15 2
    • Hotwire zyxwcba
      OP
      Do tell me, if you win!
      Jun 15
    • Taylor Farms Batistuta
      What role?
      Jun 15
  • Amazon Doby2468
    At the end of the day, while you invested your time and effort for the interview, it is because you want the reward of joining the company. You can’t obligate the company to play nice and give you feedback just because you voluntarily decided to dip your feet into this. For the same reason companies can’t expect us to accept an offer/explain why we don’t want to take up an offer just because they invested hours and cost in bringing us onsite.
    Jun 15 1
    • Hotwire zyxwcba
      OP
      Fair enough.
      Jun 15
  • Apple / Eng tWBu16
    One thing to keep in mind: it takes time to tell someone the reason. And there is already tons of work to do, usually.
    Jun 15 0
  • New / Strategy MWSt70
    They don’t give feedback because someone will claim “the recruiter Told me/hinted I wasn’t hired for this (illegal) reason”. They could have misunderstood the recruiter, misconstrued their words, or made something up.

    If the company has a policy of “no feedback to the candidate ever,” these cases become much more rare.
    Jun 15 0

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