Why do tech companies make customer hostile decisions
I used to like Google reader and they killed it and replaced it with plus which was a very bad product and was unusable because of Facebook like crap and spam.
I used to like KindleDX and Amazon cancelled it and replaced it with Tiny kindle which is not suitable for reading technical books.
Apple is pushing the touch bar down our throat but I have never met anyone who liked it or used it.
PC makers continue to make full touch screen laptop even though touch on laptop is an utter failure and annoying. Outside of tablets no one likes to touch the screen when coding.
I loved Windows 7 and I had to move to Mac after Windows 8 and 10 were unleashed on us. Despite a revolt from users everywhere Microsoft didn’t roll it back.
The other options were cheaper and customer friendly but companies still ignore all that and continue down a path of failure and expensive products.
Today I’m paying for touch bar which I don’t like or use. I am paying for a full touch screen which is totally annoying and useless.
Why is this?