LivePerson vs Squarespace
I am expecting offers from both firms and was wondering what would one chose. I am more passionate of technology and liked the machine learning / ai aspect of LivePerson. While Squarespace stood to me as more nicer in terms of people and culture. Wondering if anyone at the firm can provide any valuable feedback. Updates: Squarespace team Data Privacy LivePerson: Conversation Builder
We take ML / AI seriously, but unless you are on one of those teams you won’t be working on it. We do offer all employees training and courses though, so you could learn it and then transfer teams I suppose.
Thanks a lot for your input, I would be in Conversation Builder team. Not sure what to expect there wondering how is work life balance and overall culture.
My first question would be what team at LP; some are farther from the ML/AI and some are close. Conversation Builder is a good team to join since that’s your interest area ✅. Work/life balance depends on your role and team. In my experience it’s good though, but sometimes I have to make it good myself (pushback). To me, the engineering org leans way far toward a customer focused culture versus optimized engineering. We have huge brands and bend to their will at times when it’s not worth the resource spend, and improving processes/product/vision take a back seat. The company overall culture is pretty good. They did a lot from the top down during the panny. Gave stipends, let us keep/own all our office stuff (probably cheaper for them), went perm-remote, internet/phone bill refunds, a bunch of new programs/benefits. Overall a good company, but not without the problems of a large B2B. Hope this helps.
Thanks for the input, really helps.
CB team focuses on chat-bot and and they also maintain a system from front-end to back-end around chat-bot build, serving and management. I know some engineers there need to collaborate with DS on NLP models. Of course, LP is not perfect, a typical 2B company (sometimes not engineering optimized).
I have onsite for liveperson bots team, how was the interview and preparation tips?
What are the specific roles & teams and expected job offer parameters (comp, level, etc.)? You mentioned machine learning / AI - I would stay away from Squarespace if you want to work on that. Every good ML person we’ve hired seems to have quit in the past five years and we don’t take it seriously or give it support really at all. There is always talk of improving this, but I’ve never seen it go past talk and materialize into anything serious. We even have vocal staff & principal engineers who openly make fun of machine learning and say it’s nothing but a fad / hype, act like ML engineers are not “real” engineers, even though they have no experience with it and no understanding of how it could help us or how professional ML engineering works.
Yeah, the ML team is seen as a joke within Squarespace. It’s rather unfortunate.
Thanks for the update, I just checked with recruiter and was mentioned to be in Data Privacy team. Overall how is the work culture and work life balance?