For people unfamiliar with TWN a quick blind search will help. I’m trying to freeze my TWN. I sent an email to TWNFreeze@equifax.com and got an automated response saying they will follow up with a secure mail. It’s been almost a day but I haven’t received it. Is this an automated process and how long does it take? Or do I have to wait until Monday for someone to send me manually? TC 680
The freeze itself takes 3 days. I got a letter in mail with PIN to unfreeze (whenever you want to) in 2 weeks. Best way is to call them. It’s quick.
Thanks. So they would be able to do this over phone immediately? Last time I called, the guy redirected me to the website.
Yeah call them and say you had an identity theft or something and would like to freeze your account. It still takes 3 days even if you call over the phone but atleast they will give you a confirmation number or something. I don’t remembe exactly, it’s been a while but it was done.
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Takes a couple weeks anyway
Website says three days .. did you do it?