Asking your consumers to wipe their devices to fix your bug? https://support.apple.com/en-us/HT211865 #apple
Imagine if apple was a car manufacturer. They'd be like.... step 1: make sure you have full coverage insurance Step 2: light car on fire Step 3: file claim Step 4: get new car
Even though it’s a nuclear option, full wipes are way less painful than they use to be with cloud backups nowadays (assuming you have reasonable internet). Yes, it’s a shifty thing to suggest but I don’t think it would be recommended lightly.
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They do tell you to back up first. With the nature of the bug not much else you can do.