Hi guys, can you PLEASE for the fuck sake add feature to allow paying extra for pets when booking and making partial payment? There are thousands of comments from other frustrated hosts and all other sites like VRBO or homeaway have those. It had been years... Thx. Upset property owner...
Hello, I work at Airbnb and am a host. Sorry you’re so frustrated about this! I hope you’re not mad that I’m putting this back on you but have you considered writing “pets $50 extra after booking” on your listing description and pre-booking description? That’s what I do for extras like early check-in or late check-out. Then after they book, I send them a Request for the additional amount. All paid through Airbnb. And no one is surprised because it was stated up front. It works well for me and it’s nice because it’s not specific to pets. It can be used for any extras you offer.
Just a build a feature and test it in the market where theres the greatest demand for +pet travel. What are Airbnb PMs doing?
Yes I have that, but you guys managed to fuck that up as well, since the additional fees can't be charged until payment is made in full. So if I get a reservation today for 2 weeks from now and the guest decide to make a partial payment there is no way to charge him the extra fee. Again, it's not like I discovered new planet, the forums are full of complaints. Your PM should read, since they are not apparently doing user groups or spend time with your support or God forbid be hosts and customers themselves...
This is an amazing idea. Lets say that currently on avg only about 10% of all hosts set their places to be ‘pets allowed’ because you can only choose between the two options: allow pets or do not. Adding in a feature for hosts to make extra money per night for allowing pets (which pet owners are willing to pay), my guess would be with this would at least double the proportion of hosts allowing pets to their properties.