Getting Equipment in the Office
Recently we’ve been running into issues where folks do not receive hardware in a timely manner in the office. Some folks get it in a week, some 3 weeks, and some just never until they call the help desk and track it down. This seems to impact everyone regardless of being an existing or newly hired employee. In addition, it’s not just basic items like a keyboard, mouse, cables - I’m talking major components like workstations 😱 So my question is this: How long does it take for you get equipment delivered to you after requesting it?
Thanks for the responses! Our internal processing teams clearly need to take some notes from other companies :/
On major sites we have vending machines, on minor sites they ship most equipment from the parent major site. Laptops are always slow to get on large sites, on small sites just don't bother. IT is crap. I've expensed stuff (chargers, cables, mice, keyboards, adapters) multiple times being from a small site and got scolded for that.
My big items like desk have always just been there. Everything else the admin has, so takes 5 minutes