Here is what happened - I wrote a negative review for a host - Host asked Airbnb to remove it, and it got removed - I asked Airbnb why it was removed. They reviewed it and decided it doesn’t break any rules. The review was back live. - After 2 months, I got an email that the host requested and the review is removed.
You dont use airbnb Simple solution
I don’t trust reviews but i do look at them. I like to see the airbnbs with 80+ reviews, super hosts, quality of pictures posted and even the number of pictures. Doesn’t help you but yeah that’s what i do.
No reviews anywhere can be trusted. The trick is to pack negative comments into positive. For example, you don’t say that the furniture is very old. Instead you say “I like retro style and I enjoyed the charming 70s vibe in all details of this place”. And you still give 5 stars. Those who look for modern places will understand the hint.
For example, I ignore any place with comments like “the windows have a good insulation against the noise from outside” or “it is close to the party district, but far enough that the noise is not a problem”.
well amazon doesn't let you post -ve reviews as well lol
Amazon definitely allows negative reviews
You do know reviews can be fake for every single website on earth right?
It can’t be ‘fake’ on Airbnb. Someone needs to book the listing and pay commission to write the review.
In some cases, the host can call customer support and then get the review removed. But that is a very rare instance and CS agents don't usually entertain such requests. The hosts themselves do not have any option to remove the review.
And they can keep calling a different agent for months if the first one doesn’t work? When host complaint the first time and I followed up, review was reviewed by customer support and decided it doesn’t break any rules. How can it change after 2 months?
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