I am a part of ServiceNow Research, and was originally part of the Element AI acquisition. Is the research org a major revenue generator for the company? What are the chances of cuts in Now Research if they decide to gut non revenue generating teams? Edit: Lots of people finding out for the first time that Servicenow even has research. Here’s a link for your reference https://www.servicenow.com/research/ Tc 320k yoe 7
Wtf does ServiceNow have to do with Research? It’s a POS software that’s stuck in the mid 80s. Try handling more than one concurrent request per user and then start talking about research.
🤣
Lol didn’t know Servicenow even had research
They’re on the cutting edge of two tier architecture. They might soon begin to see the magic of three tier architectures.
Try storing documents and images outside of a frigging relational database and then talk to me about ServiceNow research. Can you research your way into object stores (or even the gosh darned file system) for documents and images?
You’re really trying to argue why the NOW platform isn’t primarily using a non relational database? You think the engineers at ServiceNow haven’t thought about it? You think they can’t do it with the billions in revenue they get every quarter? Think outside of your undeveloped brain for a moment as to how it would be beneficial to the customers. Most of the ServiceNow customers put an emphasis on speed and responsive/modern UI. Thats why database performance has been the primary focus and we acquired multiple companies specializing in postgres. On the UI aspects the recent few releases for the platform saw a complete overhaul of the UI since 2021, and you probably would have seen it at Uber if you upgraded recently. ServiceNow have been hiring top UX talent from all over the world to redesign the look and feel of the Platform for the customers
No the ServiceNow UI is not responsive. You can’t even handle more than one concurrent request per user. Your product is stuck in the 80s. Browser tabs are like an alien invention. Oh and have you upgraded your UI support from ES6? Wait, did you do that in like mid 2022? As for ServiceNow’s database performance, there’s nothing optimal about that either. Your stupid query engine keeps recommending and creating indexes that fail at the slightest hint of a user including a new column in the results, or asking for a new sort order. As for caching db query results, I think that’s something unheard of in the ServiceNow development circles. God forbid that you cache the query results and serve them without hitting the database. Oh and counting records in a table that has like 50k records, you guys issue a count query on every single page load. The ServiceNow installation at Uber is very tiny but the product is excruciatingly slow even with that small size. I’m not sure what you’re doing with your top talent but even mediocre talent has been storing files and images outside of relational databases since at least the early 90s. I’m not sure when you people will learn this cutting edge optimization.
Who hurt you Uber
I had to operate an installation of this pos software in a previous job. Man this thing is primitive. And they’ve got a really good sales team to suck up to the execs so they peddle this $h1t top down.
@Uber read the responses below
Lol why is this Uber mf so pressed. Try your phone screen again after the cooldown period ends
He set his GPTChat to Rage and forgot to turn it off
Like Uber has put out anything interesting in the past 5 years. Do you want a Honda Civic or a Mercedes to pick you up? Can we add a tip?
Friendly reminder, Uber ain’t profitable yet lol
uninstalled uber , was having less space in my iphone , that’s what it take to move on
Uber mad at their stock price 🤣
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You are part of the org and you don’t know if it’s revenue generating or not?
That’s right. I spend most of my time just focusing on my tasks, but don’t have the context which the c suite and e suite has regarding the research org. Most of the work I do is open ended AI research, that has not been integrated into the products used by the customer. My team focuses on long term initiatives, and I’m trying to assess how safe I am if the leadership perceived high risk in the short term and wants to cut costs.
I see. Your manager or team lead probably has insight into revenue (don’t ask about the possibility of layoff though)