I see Western Union as one of those seedy companies that shouldn't be allowed to exist anymore. What purpose does it serve besides allowing illegals, scammers, and criminals to transfer money?
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What problem do they solve? Sending money from one person to another. So the same as Revolut, PayPal and bunch of others. Even your bank can do that. I wouldn't see a bright future for them.
So a company which has existed for 170 years, consistently profitable, increasing dividend every year, largest online and offline player in its field, have presence in every country of the world except NK doesn't have a bright future? Got it.
I guess it is true that the company has only one product, and since they do have much competition, it could be a declining company.