Some time ago, I could not login to my Skype, saying that account was blocked for "serious violation of the Microsoft Services Agreement". Ok, I know what you may think and no - I did not do anything illegal from what I can tell. I did not share any content, harassed anyone or anything like that. I had my account for over 20 years. Xbox, Skype, professional certificates etc. Not much use recently, only occasionally playing on Xbox. So, it turned out that, once it happened, there is no way to appeal. There is a form that you can fill out but it leads nowhere. I got standard reply "We evaluated your appeal and verified your account was properly closed for a serious violation of the Microsoft Services Agreement. Pursuant to our terms, we cannot reactivate your account, nor provide details as to why it was closed". Customer support? Heck you can't even reach out to customer support without having account. But that is whole another story... They are useless anyway. Complain in BBB - did not make any difference. Submitted notice of dispute to MSFT legal team, but not reply so far. Thinking of engaging the lawyer, but it will be costly of course and may not worth the cost the my digital assets. But 20 years worth of investment in this shit... I feel like I was digitally robbed, thinking of all those large companies like google or facebook that could take a lot from you by simple disabling your account. I diversified my digital identity after that, having separate domain, emails, no cloud storage or photo services, no "login with ..." on any meaningful services. I tempted to not to have any "legit" software from MS in my home. Too may bad things happed last two years, lost job, covid, lost family member, lost 90% of my NW on stock market, now this shit... everything will be good, I know. Not sure why I'm writing it here. I guess just as a message that it could happen, be cautious. TC 450 #microsoft #digitalasset #xbox #gaming #lawyer
And leftist idiots will still tell you it's private and legal of them and maybe you shouldn't have violated the terms.
Sounds like you might be guilty of being a Republican. You’re just lucky you haven’t been sent to the gulag where you belong.
May be wait for customer support to get back to you
Yeah, Microsoft srsly sucks ass at customer service Sorry about your other stuff tho You gotta keep your head up high!!
Can you try bringing it up on the Internet? Gamers like to complain, maybe if you get lucky you’ll make some noise and something positive will happen.
Actually there is a reddit thread about it and I'm not the only one affected. My connections from MSFT told me that it happen a lot lately for nationals of two countries, because my account was originated in other country. I moved in US long time back and had transferred my account as well, but I think history remains there. Also he suggested there could be just person with similar name that they are trying to ban.
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People having been warning about these things for a while. It's surprising that most people still use FB or Google as a login on other platforms as well. If anything were to happen to those 2 accounts, you will be locked out of anything else tied to it. Even banks. It has happened to a non trivial number of people.
What is this warning you speak of?
Choose your services wisely because if you're locked out, it'll be very difficult to gain access again.