Tech IndustryDec 12, 2022
Amazonchatalexa

Nepotism in research teams.

I was curious why Amazon can't develop anything that holds a candle to ChatGPT despite 5B+ year over year losses on Alexa and 10k engineers. I used the phonetool to check one of the NLP teams and I google searched the names to see what papers our scientists have... and I a peasant SWE had a first author paper at a better conference during my MS. Does Amazon not care about academic credentials? You can hire 10k engineers but what does it matter if the models are crap? Now look up OpenAI scientists on LinkedIn and they have presented several papers at NIPS, IMCL, ICLR, etc

Google PJME20 Dec 12, 2022

No one wants to work there. It’s tempting sometimes because of FOMO about cash but that’s about it. People who have talent work at either Google or FAIR afaik

Google PJME20 Dec 12, 2022

Not as familiar as OpenAI but you may be right.

Amazon Chakeetto Dec 12, 2022

Bias for action, which is otherwise a beautiful principle for business outcomes is a nemesis of research. You can't attract and retain research level talent by putting WBR/MBR targets.

Microsoft d3athstar Dec 12, 2022

It’s probably the shorter term focus of public companies that prevents longer term research.

Comcast ligmaaaa Dec 12, 2022

I don’t think “bad models” is the reason alexa loses money. Hardware biz was subsidized heavily hoping that customers will buy more with voice which is a ridiculous idea. I do not trust a voice assistant to do anything except turning on lights (which is also fails 1 in 10 times). Your product managers are to blame for the greedy monetization. A good PM would have never approved “by the way”. I ditched my echo devices the day they started talking back to me unprompted and switched to nest

Microsoft d3athstar Dec 12, 2022

But this is shortsighted thinking. Some day voice assistants will become good enough for you to trust them, and that day isn’t far. At that point amazon will have a buying kiosk in almost every other house front and center The queries might be for items that do not need much search or discovery but it indeed will give amazon sales a lift. It’s a great long term asset

Amazon DarkDingo Dec 12, 2022

There's a meme of a young girl talking to her siri like a real person and holding a whole conversation. I feel like if Alexa brought out a tutoring feature for homework - it would increase utilitarian uses inside the household.

Accenture v_signal Dec 12, 2022

If you keep people incessantly busy they lose creativity, it’s that simple.

Amazon Mesk Dec 12, 2022

It’s a sampling bias. However , I do agree we have enough talent to be able to build something like ChatGPT. In my opinion it’s messed up organization structure and focus on fade projects that create the buzz but fail to deliver.

Google PJME20 Dec 12, 2022

ChatGPT is child’s play broski

Amazon Mesk Dec 12, 2022

Might be for some! But that’s what not I have learned from my experience. It’s less to do with the algorithm, much more to do with infrastructure and optimization.