Not an engineer, but want to leave my company soon.
So yeah, title explains basics. I work in the user ops department at yelp - the pay is terrible, and there is basically no opportunity for advancement because once people (rarely) get promoted to management positions, they camp out there for years. I don't mind my job, but I am frustrated with the lack of communication and transparency of new department policies. I do think Yelp offers a great product to its users but my morale is wearing down. The annual salary bump I get isn't worth much when it comes down to how little I make in SF. So does anyone know of anyone hiring for ops positions? Doesn't need to be at a huge company - a friend of mine applied for a user ops job at Quizlet, but I'm curious if there's anything else out there or if I should suck it up at Yelp until it seems like someone gives a shit. Please don't tell me to learn languages and go into engineering. That's not my passion.
No offense but y'all have collectively done a great job at telling everyone how shit it is to work there.
If you're in ops there's no tech company right now in the world that has more visible/influential ops team than Uber. Most other tech companies treats ops people like 2nd class citizens. Granted the glory days of Ops ended in 2014-2015 but most high vis business leaders are either in ops or former ops.
Yeah. Uber was built by ops. Eng just did a good enough job (barely) to make sure it didn't fall apart completely while scaling
what kind of pay are you expecting ? you are being paid the market rate for the kind of job you are doing. Reality may bite you when i say that it's just not a high skilled occupation and you are likely to continue getting disappointed anywhere you go if pay is your main motivation. A wiser choice would be to suck if up now and move laterally or switch teams if you dont want to lament again down the line.
Reddit and Quizlet pay ~60k for the same position vs Yelp pays 40k. I'm honestly realistic about the fact that I'm not going to ever be making the kind of money a lot of people do on here if I keep trying to stay in ops. But at this point, a raise like I mentioned above seems great. It may not be an occupation that requires serious skill, which I acknowledge, but I am also not some idiot thats barely qualified to answer phones or some shit. We all need to have degrees, too. I wouldn't mind moving laterally and switching teams, but pay within user ops at Yelp does not change if you switch teams. It only changes with seniority and longevity. I just know I'm not being personally utilized. I could attempt to fling myself into product, but I don't even know what I could present - the changes I want to make aren't product based.
And you live in Bay Area? Honest Q - how do you survive? I would find it difficult even on a 100k salary with a modest budget..
My team is hiring ops for Amazon Alexa Bay Area. PM me if interested.
Google? there are a lot of ops teams
Uber has great Ops, strategy, and finance jobs with incredible visibility
Ops jobs are going to be low paying no matter where u go. Yes the extra bump is going to help short term, but why not try to switch careers instead of companies. See if you can negotiate something like that within Yelp?
Uber