India’s back-office boom sparks ‘war’ for IT service workers
International companies are rushing to set up their own back offices in India as they seek to develop technology in house, sparking a “huge war for talent” with traditional IT service providers such as Infosys and TCS, said industry experts. Companies offering data, cloud and analytics support have made India a software services export powerhouse. But multinationals are opening a growing number of their own back offices, called global capability centres, to develop in-house technology, including cyber security systems and artificial intelligence. These centres, which can also handle accounting and human resources work, are cheaper to operate in India, where labour costs are lower. Unlike outsourced IT consultants, GCCs are managed by the parent company. Work that “was core, which was never outsourced before, is getting offshored to GCCs in India”, said K S Viswanathan, vice-president for industry initiatives at Nasscom, India’s IT industry trade body. The rise of GCCs has caused a “huge war for talent”, said Viswanathan. Global capability centres have proliferated and expanded at a rate of 11 per cent a year since 2015 to become a $46bn industry employing 1.7mn people in India, according to Nasscom. Real estate group Colliers estimates the number of GCCs in India will double from 1,026 in 2015 to 2,000 by 2026. https://www.ft.com/content/13f32219-483c-4030-b252-a0a76c625576
Financial Times
Looks like just another call center/scamcenter. "Global capability center" = scamcenter. "cyber security systems" = google play gift card anti-redemption technologies.
Kill WITCH - we need offshore dev centers. TsSQL, .Net, PHP ... all a ok.👌largest talent pool in the world, even hiring 0.001% of applicants means tens of able and driven people.