Hi All, anyone did mortgage refi with LoanDepot and can share the experience. How does it compare with big banks like Chase assuming interest rates are same. I hear smaller companies keep resaling the loan, can that be a hassle?
I had trouble getting hold of anyone before the closing date. I had to Twitter them. If you have same rate from other places, go with the other places
Thank you. I hear you
Same experience as others..super slow... One of the processing manager just sat on the case not doing anything with case, and not acknowledging my emails too. A week from rate expiry I escalated my case found that many docs are missing for to move forward, and again waiting on that to be processed. Personally, this is not good, so like others suggested if you have an option go with an alternative lender.
Customer service sucks , i agree with others on getting hold of anyone before closing! If u get the same deal with anyone else , go with the other one
I just got a quote for 2.375% for 30 yr fixed from loan depot. No points and less than $1000 closing cost but could negotiate. Anything better out there? LOan amount : $678K
Are u getting money back for 2.5? If yes, how much? If you are getting credit you might consider 2.5 and later refinance a no cost 2.35
This is better than what I got from loan depot( I got 30 fix 2.5). Can you ask about 15 fix and share the rate. I
Same experience. The loan officer never replied my emails.
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Refinance process was super slow..
Thanks for the feedback