Ticketmaster Fraud
I’ve had fraud happen with my Ticketmaster account and some mf is going to the warriors game tonight with three friends. I don’t live there so can’t confront them. Kicker: Ticketmaster has no way for customers to call a dedicated fraud line. They have done nothing. I alerted them on the 20th of Feb. The game is tonight and they have the audacity to continue emailing me about the game. I’m so pissed and I can’t even easily delete the account. What pisses me off the most is that my company has a partnership with them.
Contact your company's partnership team and have them give you the real contact line to correct it
I have contacted them this morning and copied our SVP customer success with whom I have a good relationship and hope to make traction that way. I’m also frustrated that a PayPal customer might go through this so my frustration is two folded (customer empathy and personally driven)
Have you tried to contact PayPal to report the fraud? 🙄
Fraud did not happen through PayPal - it was charged to a card not in my digital wallet.
Then try reaching out to your credit card company and report fraud. Let them handle it with Ticketmaster.
Thanks for those Ws tickets bro. I’ll get you back later
How did the fraud happen? Did you give info to someone?
Nope - no idea. I only found out about it when I received an email on the 20th saying “get ready for your event”