Uber customer service is getting stingy and not even reading request. 80% of the time I’m having to repeat my request because the service rep doesn’t read the original request to make sure attachments were previously sent to help answer. They’re always having a different person address each response which causes a lot of disconnect. Latest request was to get visa local offers earned credit. I submitted receipt plus screen shot of the location and % credit back from Uber app directly. Customer service in last two response said we understand your request but we are unable to adjust. I’m just trying to get my qualifying credit. What gives??
Yeah turns out uber isn’t such a great company. Who woulda thunk it!
thunk???
Face exactly the same issue. Every. Single. Time. Took a month once to get a basic refund processed, that too after repeated follow-ups. Hopeless.
Uber is the new Comcast
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Last good year to visit europe
Nothing new here. Their support has been this was for years.