Can anyone provide insight on csm salaries at their companies? #tech #csm #customersuccess #customerservice Looking for career switch and have been looking at the customer service / customer success route? 7 110 #Google #adobe #shopify #ibm #Microsoft #salesforce
I just negotiated 185k at a saas startup, which I think is on the high end
I’ve been recently hiring into the customer success team that I oversee at a startup saas company, and the manager level comp has been: $110k base 15% bonus 5k shares This is in NYC - and many candidates I’ve spoken to have around 3-5 YOE
88k TC for a Senior CSM position (this is probably low to mid range compared to what other companies are paying.
I’m at 115k base with 35k variable and 10k in stocks. They hired in new people six months later at 125k and with the 3% bump end of year, they are now close to 130k base. Makes you feel like crap that people hired in after you and making more with the same experience. Other companies I’ve spoken with around the same salary but some can go over 150k base and 200k OTE.
Individual contributor roles
I am currently in the process of interviewing for customer success engineer role at Adobe. What is the base target which can be achieved at Adobe?
$150K base at 2.5 YOE here. Was a massive jump from my last company where I was making $70K base
Do you mind giving a ball park or actual breakdown of TC with base?
target is around $215!