What metrics is an SRE manager expected to track and report to higher-ups besides SLA and AWS cloud costs?
Optum cubic mtr Sep 17, 2023
ChatGPT question
PayPal brunodunno Sep 17, 2023
Maybe op creating training dataset for next Chatgpt
ChatGPT question
Maybe op creating training dataset for next Chatgpt
1. uptime (4 to 5 9s) 2. MTTR - mean time to recover and 3. MTTD - mean time to detect. Also internal developer satisfaction. SRE has to work with multiple teams
Thanks. MTTR is Mean Time To Respond. How to track this? Is it, how quickly a ticket was created or how quickly an issue was resolved? MTTD, can be seconds with Datadog. Or before say CPU went up to 100%?
Mttr is mean time to recover but you should track response time too. Look up Dora metrics that should help.