You have to reach out to them and tell you are no longer using old cred and add to the new account. They will ask for your passport copy though. I have been through this.
They already took me to the page where I submitted the bio page and it mentioned I will receive email in two days. But I am being impatient because i want to pay visa fees and start looking dates 😞
Good luck. I will pay the fees tomorrow and see which year I get the dates for😅😅
This is new and I had never seen this happening, saw 2 posts on same topic in last 24hrs.
You can use the same account h1. Just start a new appointment.
Problem is I don’t remember creds for my previous email so I will not be able to receive notifications on it