Tech IndustryFeb 15, 2023
Amazonpeedmypant

Why is Amazon software so user unfriendly?

Using the internal tools and some of the software available through AWS (eg Quicksight), the design is so unintuitive and so poorly documented. The GUI feels like I went back to the 2000s and everything seems so bloated and overly complicated. How can Amazon be considered a tech leader when its software products are so difficult to use for users? Edit: Seems like everything is riddled with bugs as well

Jazz Pharmaceuticals Ygby Feb 15, 2023

You are correct. It is very technical and over complicated for even business users to drop files in s3 bucket.

#ReadyForWork
PGmC03 Feb 15, 2023

Even the simplist thing like authentication have long discussion threads in forums. WTF !?

Jazz Pharmaceuticals Ygby Feb 15, 2023

True. I can remember those days

Amazon nMuq82 Feb 15, 2023

Insist on high standards 😉

Jazz Pharmaceuticals Ygby Feb 15, 2023

Anytime I ask for demo their 'innovative' product they always start with creation of ec2 for 30 mins and then the actual product for next 15 mins. When asked if x feature is present they will say it's not there yet but will come soon and it never comes.

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realy Feb 15, 2023

Base product was built a long time ago before modern software practices were a thing.

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Rodok Feb 15, 2023

Because their ux designers suck. And Amazon is famous for treating people badly, employees and consumers.

Meta mag71 Feb 15, 2023

Is quick sight still there? I used it in 1999. Horrible tool.

Amazon peedmypant OP Feb 16, 2023

Still horrible can confirm

Amazon eat my🍌 Mar 17, 2023

Lol G2 from Meta jumped ship and put in charge of Quicksight now.

Amazon xbES03 Feb 16, 2023

Finally someone said this. The shittiest in house tools are only at Amazon. I worked at both Google & Facebook before this and I’m honestly not sure why do they complicate things so much here?!

Amazon QHVP51 Feb 16, 2023

Because ux design is in many cases non existent and we are pressured to release things before they are ready

Flagged by the community.
Amazon esawdr Feb 18, 2023

QuickSight is not internal tool - better than some other analytics tools out there