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Does Zendesk do rsu refreshers? I see reviews saying NO but a friend interviewed there and the recruiter said rsu refreshers every 6 months.
Depends on your level. If you're eligible for refreshers you should be getting them every year.
Are only certain levels of engineers eligible for refreshers at Zendesk? Like staff+ or something?
I would say yes, but it's probably dependent on the country that the position is in. The recruiter or hiring manager should be able to give you a straightforward answer.
Not every 6 months. After 4 years