Company adopted egencia for all travel bookings Changing tickets and upgrades have become much more difficult than previously booking direct. Any tips or tricks for frequent travelers? #egencia
For what it's worth, I recently discovered that concur booking is way, way worse. Egencia definitely sucks though. Easier to work directly with airlines and other vendors rather than through yet another middleman.
Lol. What a useless post
What a useless comment 😂
What a useless world
We have Concur/SAP, worst ever travel booking tool. And now we're required to use that or call Amex Travel which also sucks badly. Hold times are ridiculous and it's very hit & miss with the agents, occasionally get a good one but like other services, the quality of agents have gone in the toilet. Only thing I've found to at least help is do all the itinerary research yourself on normal airline & travel websites and then spell out your itinerary exactly what you want.
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We had Egencia in my previous company never had any issue.