When I travel on my own I easily spend half if not a quarter of what I do when I have to book through work tools. Have to get the more expensive tickets. Just so wasteful. These enterprise tools are all so much worse than the consumer facing ones. At least 10 years behind. Google flights or Kayak blows these out of the water. TC 150k #SAP #concur #travel
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Are you complaining about the tools and their useability or are you complaining about them being expensive?
Both
I agree they are crap ux I disagree with the pricing. Just went to reinvent and use sap concur. The price for flights matched those on flights.google and the hotels were cheaper that what was advertised on the hotels site with my player discount included. Maybe that’s a one off experience but
When you travel on your own, you’re probably booking in advance, which leads to lower fares
How much are you and other employees paid per hour? How much money would be saved by spending how much time on search for deals? And what happens when you need to rebook on the fly when something happens? Sure, CWT and other travel agents don’t try to save the last dollar for the company the way a private person would, but it’s still better for the company to have one agency providing the service and being available on the phone.
In addition to cowboys reply, usually Concur comes with Expense management as well which streamlines the reporting for the company! Sure Concur UX can be horrible but companies pay them for so many other reasons than just your experience of booking a flight/train.
They usually pay premium rates to allow last minute cancelation and reschedulings.
No it defaults to the non refundable tickets per policy. But I see what you're saying