I was having HR call with mathwork. They talk pretty good about this program and flexibility of work. I’m gathering some information about interview experience, career opportunities and TC for natick, MA location Anyone here who had recent experience? Tc- 130k -> 0 (layoff) Yoe - 1.5 y #engineering #software #swe #mathworks #mathworkshiring #mathworksinterview #matlab
Just keep in mind you do need to take phone calls and do tech support in EDG, and your customers aren't always nice
So, Is it 9 to 6 pm work ?
This isn't true for joint hires, which is what OP would be. When you're hired for a specific role but still required to go through "EDG", it's pretty much training, email cases, and one project with the team that hired you, and then transfer at about the 5/6 month mark. You do not train for and do not have to do tier-1 (phone queue). Your tech support will be roughly the equivalent of email cases for 6 weeks (3 months free training, 3 months alternating project/support).
You pretty much do tech support(like a customer care center lol) for a year before you find the right team and project to work on. Felt bad for a dear friend who had to endure.
As others have said, this job is for a QE joint hire. You’re describing an EDG-only hire, which is different. This job would be done with TS in under six months. With that in mind, being on tech support isn’t the shitty part of EDG, besides requiring some humility. The customers are mostly engineers who are happy to be talking to someone competent. What’s annoying is that 6 months is about what it takes to learn all there really is to learn from the support side, and the TS work is just boring after that (or tricky but in a way where you don’t get any real long term takeaways).
Can anyone iterate through interview process?
Any idea @mw employs?