By them, I mean large brick-and-mortar retail stores obviously. Who the fuck do the people running those think they are? What gives them the idea they can sustainably run a business by treating customers like potential thieves. I am seeing this attitude in virtually any large chain retailer. All of these morons are instructing employees to act like thugs, profile customers to ask for receipts, even dressing up some people like gravy seals, adding triple ID checks in cases like Costco, turnstiles like it is a prison, all adding those obnoxious cart stopper things that absolutely ruin the experience… I get it, some people are fuckers and it is discouraging to see stores getting hit by flash mobs and shit. But vast majority of your customers are not criminals, I promise. We are way past the point of it turning into disrespecting customers and penny pinching on the physical cost of doing business. It is especially sad, since online shopping is more wasteful and costly by default, with the last mile costs and packaging and all. But at this point, fuck these people. I’ll use drugstores for any immediate necessities, farmers markets for groceries, and use online shopping for anything else. If you don’t want to lose your merchandise, just dont fucking sell and close down your businesses. Especially Costco. Seriously, look into their CTO to realize how little they give a shit about customers and see us as just numbers. Guy sees his local church volunteering at an equal level of importance to his job.
Costco derives a lot of its profit from membership fees which is why it is cracking down on cheats.
Well I dont think it is sustainable if people are made to feel like they are paying for the privilege of being treated as potential criminals They recently instated *another* layer of checks — in addition to the entrance check, register ID scan and the departure receipt check, now they ask for ID *on the checkout line* as well
What’s the gravy seal outfit?
I’ve been starting to see thugs at exits in cop style tactical vests and neon shirts with “loss prevention officer” emblazoned
A gravy seal is a member of the elite meal team 6. They’re in XXXL OCPs with punisher and 3% patches, carry two side arms and a $2500 AR-15, and talk about how they’re the sheepdogs protecting Americans from the evil baby eating government.
When is online shopping costly ? If anything I get it cheap when buying online. Costco has been anything but respectful to me. Its their policy to only let members enter their stores. Blame the idiots who share membership without living in the same home.
I already cancelled my Costco membership. I neither understand nor want to encourage grocery stores having a subscription model. Why can’t they just act like a regular store. You go there and pay for things you buy.
When you’d have children’s and limited time, you’ll change your opinion
How does you argument justify a membership model? You can still go to Costco if they didn’t charge a membership fee. Everything doesn’t have to be a subscription. Do you also pay a membership fee for your kids to the barber, carpenter, restaurants, bike shop, mechanics …
As soon as Apple stops tethering their demo devices to the table. It’s like a damn prison in their stores.
You're blaming stores for trying to stop thieves, instead of blaming the thieves causing the problem in the first place? You haven't thought about this for more than 5 seconds, have you?
I have, and my thinking led me to conclude businesses need to stop taking on pro bono law enforcement and correctional facility work. They are racing each other to the bottom as insurance people and politicians are watching and having a laugh
This is why I stopped using those self checkout machines. There is a high risk they may charge you for stealing. Walmart does this quite regularly. They will charge you for stealing even if their machine is faulty. They will then ask for $500 or other amount to drop charges. Interesting business model.
I bought COST and I’m going to invest more. They’re making awesome real businesses (non virtual), which is overcrowding everywhere. The opinion of hysterics is not interesting. PS Costco is selling tons of unique products, which you can’t buy elsewhere. PPS gas and hot dogs will always produce enough customers.
I were in Sears 6 years ago and this looked like as Best Buy today - empty space with products covered by dust.
Hysterics? Thinking about customer experience wont make your dick fall off either. It is riding on sheer inertia. The moment they start introducing cuts to offerings quality, people will leave in droves. On the gas note, I have been noticing significantly worse mileage on Costco gas vs Shell. I really, really hope it is a fluke and I am just crazy