The support is really really bad and it doesn't scale well.. specially if you are thinking a large scale deployment with multiple touch points. If you are doing some web app then it is fine but don't expect it to scale well in more complex deployments. The support team is one of the worst :( there are much better tools out there depending on your needs and much much cheaper. Also open source solutions.
Not Appdynamics.. please don't go down that path.. coming from experience
Elaborate?
The support is really really bad and it doesn't scale well.. specially if you are thinking a large scale deployment with multiple touch points. If you are doing some web app then it is fine but don't expect it to scale well in more complex deployments. The support team is one of the worst :( there are much better tools out there depending on your needs and much much cheaper. Also open source solutions.