Customer Success Manager, Microsoft - compensation, outlook

GEM GEMS
Sep 7, 2017 5 Comments

Anyone here who's a CSM or knows CSMs at Microsoft, especially at Fargo, ND?
What is the compensation (Base, RSUs, Sign-on etc) & level for this role, considering I am a Senior Manager at a large well-known enterprise Tech firm with 12+ yrs exp? (By Sr. Manager, I mean someone who is at a level higher than a first-level manager with direct reports).

Also, how valuable is this role/ skillset in the long run at MS/ outside? I get the feeling this is a generalist role that (perhaps?) does not have much future?

Ref: https://careers.microsoft.com/jobdetails.aspx?jid=304981

Thanks for your insight.

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TOP 5 Comments
  • Best Buy / Eng
    fKUH06

    Best Buy Eng

    PRE
    Microsoft
    fKUH06more
    Sorry.

    "It's not Microsoft. It's Great Plains."
    Microsoft bought a company in Fargo, North Dakota called Great Plains Software. That's why Microsoft has an office in Fargo. The culture you will experience will not really be Microsoft – it will be Great Plains Software.

    If you truly want to work for and experience Microsoft, I doubt you'll find that here. I recommend you work at a different Microsoft location. Unless you're having a hard time getting hired by MS in other locations. Then consider working in Fargo until you can find an internal job posting and transfer to another location.

    You will be a Microsoft employee. You will have access to a ton of great Microsoft resources. However, it will not be the same experience as working for Microsoft in Redmond or other locations. It will be more like working for Great Plains Software with a new Microsoft coat of paint layered on top.

    "Plus it's Fargo."
    Fargo is not a great city. First, weather. Winter is terrible. For example, if you don't know which direction to park your car in the winter, you might finish your work day to find a snow drift has formed under the hood and surrounds your now non-functional engine (true story). It is almost always too windy. It is a very small city and has way less to offer in the way of arts, museums, entertainment, dining, etc. than a place like its next-door neighbor the Twin Cities, unless you love franchise/chain restaurants.

    If you're coming from a small rural town, it might be a good stepping stone to get your feet wet on your way to a job in a real city. But why not just skip that part?
    Sep 7, 2017 1
    • GEM GEMS
      OP
      Thanks for the great explanation and insight. I really appreciate it, as it is quite tough typing on an app. Well explained, and definitely worth pondering
      Sep 7, 2017
  • Best Buy / Eng
    fKUH06

    Best Buy Eng

    PRE
    Microsoft
    fKUH06more
    Don't go to Fargo. It's not Microsoft. It's Great Plains. Plus it's Fargo. And if you're already in Fargo, leave. This sounds mean, but it's actually sound advice.
    Sep 7, 2017 2
    • GEM GEMS
      OP
      Thanks for tip. Isnt Fargo the name of the place? I couldn't understand the part reg Great Plains.
      I'm not in Fargo. Could you just explain a bit?
      Sep 7, 2017
    • Best Buy / Eng
      fKUH06

      Best Buy Eng

      PRE
      Microsoft
      fKUH06more
      Added a second more detailed post.
      Sep 7, 2017

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