Posting on behalf of a friend, would greatly appreciate any Amazon employee, or specifically Amazon HR employee, responses: He’s a new grad hire at Amazon, starting mid August. He’s talked to his manager once before, when he was told he would be on a Seattle team but work out of the Bay Area. He was also told he would have to go to Seattle for three or four weeks of on-boarding. This was months ago. Since then, every attempt to contact his manager via email or LinkedIn has gone unanswered. He’s particularly trying to work out logistical details. Every time he gets a recruiter email it’s from a different person, and none seem to know his situation or have responded being able to connect him with his manager or provide details on how long he needs to be in Seattle for on-boarding. What should he do?
Ask your friend to contact erc@amazon.com
Something doesn't sound right to me. Even if the recruiters are clueless, they can look up his profile and figure out what needs to be done. I'm assuming someone sent your friend an offer letter. I'd have him start with that recruiter - start with a phonecall, not an email.
The recruiter that gave him the offer no longer works there. He’s emailed other recruiters with no response.
He should contact his recruiter. Recruiting is his designated poc for everything until start date
This is terrible candidate experience. Send an email to jeff@amazon.com with all of the details so it gets handled by the escalation team.
👆👆👆👆 best answer you’ll get
I don't know if he should contact the CEO for this. Maybe try to contact other team mates, other people who interviewed him, manager's manager, before he goes jumping to the CEO of the potential employer