Support at Microsoft vs Dev at Capital Group
I graduated with a humanities degree last Dec and have been in my Support Engineer role for a year at MS. just got an offer for a Dev role at capital group (finance-investment management company) Ultimate career goal is to be a Product Manager/technical program manager in a few years—bc I self taught and don’t have the educational background I’m wondering if SWE experience at fintech would be better than support at MSFT? Any SWEs or PMs that can speak to what they’d prefer to see on a resume/in a candidate for PM role?
Which org will your support engineer role be in? If it's within the cloud and enterprise organization, I can tell you from personal observations that you'll be treated like absolute dog shit if you're working anywhere close to the networking org. Not worth it at all.
Yea I support office products for premier enterprise customers and it hasn’t been great :( they’re making me work through Christmas/New Years since I’m a junior on my team and every team meeting my new manager hints he’s going to fire more people than the 3 he has already in his two months here
Take the dev role. If you don’t like the job, apply else where. It’s hard to move from support to dev while you are in the same company. Your managers will act like they did you a huge favor while still paying you dogshit. better to move across companies to get where you need to be.
Right, and I have a lot of connections at microsoft so I’m hoping after I get the couple years of good experience as a Dev I can have more opportunities to interview for Dev/PM roles at MS or other big companies
Yeah, keep in touch with your connections.
Capital is a great company with great support for early career hires. Untrue is fantastic, and you will like your group
Not a SWE at Microsoft but I have a family member that is a former employee at CG. I’d take the SWE job at CG: it’s a good company to work for with good benefits, the role is aligned with your career goals, and you would probably have an easier time moving from support-> dev at CG-> dev at big tech than you would moving support-> dev at MS. Where is the role with Capital Group?
That’s great to hear—there’s little to no information on how things are engineering side at CG but really hoping the environment is good for someone in early career that has a lot to learn. The role title is technology engineer but it’s going to be big data specific on the core developer team