Support at Microsoft vs Dev at Capital Group

Microsoft pkmc
Dec 21, 2017 8 Comments

I graduated with a humanities degree last Dec and have been in my Support Engineer role for a year at MS. just got an offer for a Dev role at capital group (finance-investment management company)

Ultimate career goal is to be a Product Manager/technical program manager in a few years—bc I self taught and don’t have the educational background I’m wondering if SWE experience at fintech would be better than support at MSFT?

Any SWEs or PMs that can speak to what they’d prefer to see on a resume/in a candidate for PM role?

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TOP 8 Comments
  • Thermo Fisher anonmoose
    Take the dev role. If you don’t like the job, apply else where. It’s hard to move from support to dev while you are in the same company. Your managers will act like they did you a huge favor while still paying you dogshit. better to move across companies to get where you need to be.
    Dec 21, 2017 3
    • Microsoft pkmc
      OP
      Right, and I have a lot of connections at microsoft so I’m hoping after I get the couple years of good experience as a Dev I can have more opportunities to interview for Dev/PM roles at MS or other big companies
      Dec 22, 2017
    • Thermo Fisher anonmoose
      Yeah, keep in touch with your connections.
      Dec 22, 2017
    • Microsoft / Eng
      k?

      Microsoft Eng

      BIO
      mid, ad, sup & feed
      k?more
      fintech can oftentimes pay more than ms. coming back isn’t necessarily a more preferable choice after a couple years of working.
      Dec 23, 2017
  • Microsoft / Eng MF_DOOM
    Which org will your support engineer role be in?

    If it's within the cloud and enterprise organization, I can tell you from personal observations that you'll be treated like absolute dog shit if you're working anywhere close to the networking org.

    Not worth it at all.
    Dec 21, 2017 1
    • Microsoft pkmc
      OP
      Yea I support office products for premier enterprise customers and it hasn’t been great :( they’re making me work through Christmas/New Years since I’m a junior on my team and every team meeting my new manager hints he’s going to fire more people than the 3 he has already in his two months here
      Dec 22, 2017
  • Microsoft JsonBrne
    Not a SWE at Microsoft but I have a family member that is a former employee at CG. I’d take the SWE job at CG: it’s a good company to work for with good benefits, the role is aligned with your career goals, and you would probably have an easier time moving from support-> dev at CG-> dev at big tech than you would moving support-> dev at MS.

    Where is the role with Capital Group?
    Dec 21, 2017 1
    • Microsoft pkmc
      OP
      That’s great to hear—there’s little to no information on how things are engineering side at CG but really hoping the environment is good for someone in early career that has a lot to learn. The role title is technology engineer but it’s going to be big data specific on the core developer team
      Dec 22, 2017

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