Which company do you work for?
- Amazon Chad_I left Amazon earlier in the year and my new company has no on call, we got this whole week off and we get two weeks for Christmas. On call is a scam
- Why does someone need to handle issues outside business hours? Is it because your company set expectations that someone would? If so, shouldn’t they have budgeted for what that promise might cost? If they budgeted zero dollars and assumed engineers will just do it then they’re shady.Nov 224
- Amazon Chad_On call is a scam because you are not supporting just your systems. You are also supporting every idiot who interacts with your system. I’ve gotten pages in the middle of the night multiple times because another teams service broke from data they got from mine but all my teams service did was get it from somewhere else and pass it along so it forces me to stay up on a call while another team figures it out. On call is just a way to make you work overtime with out paying you for it.
@shelifts I went to a small video game company, about 60 people.
- Me. And the irony: I helped build PagerDuty.
PS sorry for that Overrides UI
- Amazon jajaaAmazon here. Got paged twice while with family. Fucking cheap Jeff won't give me a dime extra.
- I’m on call, on text, on Blind, online, on WhatsApp, on WeChat, on Kakao, on Bumble, on depression meds, on top of my finances, on caffeine, on S Holgate St, on the 4th floor, on.........
- Tableau 🔥itTableau is *not* a chill company. There might be pockets of chill, but the infrastructure + most of the dev management are a catastrophe. There are too many slackers here making it a nightmare for many of us.
I came from Amazon and at least the pain was shared - not passed along to the next unsuspecting team/new hire/reorg’d idiot.
- Based on this entire post, seems like sales force, Cisco and VMware are the companies that pay extra for on call. And Microsoft, amazon, google don’t. Not sure about Facebook.
Ps: on call sucks and is a scam by companies.
- It is not oncall that is the problem. It is how it was implemented. Common sense tells me you gotta take shift and take a day off after night shift. However, we don’t get to take a day off even after a week of oncall and working over the weekends. That will destroy your physical and mental health eventually. Standby time should also be considered as working time.Nov 241
- I don’t disagree with the continuous support for features or products or whatever. What I absolutely disagree with is companies making you work more than 8 hours, on weekends, on holidays and not compensating for it. What’s even shittier is, they don’t have proper shifts, like wtf is 24 hour or 12 hour shift- why can’t they have support around the world and break it to bearable 8 hour shifts? And to top it off, having to do on call for stuff you didn’t work on or completely irrelevant to your skill set. Like making pure devs do dev ops work during on call. And the whole ‘full stack developer’ scam- making a poor back end dev do front end and dev ops and what not, even designer work- that’s like the company is saving on hiring dev ops engineer, front end dev and UX designer, and hiring only one back end dev and calling it ‘full stack’ - but pay for only one role. Honestly, devs need to strike against this injusticeNov 242
- Google / EngEx-AmazonmoreOne of the reasons I moved companies was for better WLB. This is certainly untrue at the moment.
- I REALLY think we as tech workers as a whole should do something about this exploiting “on-call” bullshit!!!! Strikes maybe?
- Nvidia doesn't recognize Thanksgiving as a holiday. I am still in meetings with Asia and India.
- Walmart.com uIxT111While I am employed in ecommerce, I will never have a normal Thanksgiving
- Would a standardized practice of on call pay force companies to understand that they need better tooling to handle service outages? They’d have a clear choice- take postmortems seriously, invest in automated solutions and decrease the number of fire-drills or continue to pay engineers through the nose.
It’s not a win-win deal if you’re on call and not being paid for it.
- Skeleton crew on holidays for call outs but we had volunteers who want the 3x
- What most of Blind would call pseudo-engineers or engineers by name only.
IDC technical specialists (data center technicians), network technical specialists (long haul fiber maintenance), and NOC personnel.
All making $40+ per hour, regular overtime, and can’t remember the last year they cleared less than $120k in a low COL area.
They do hire externally directly into these roles but only if they cannot find qualified personnel internally (it does happen as the tests are difficult not by depth but breadth of knowledge required to achieve a passing score.)